TownePlace Suites by Marriott Little Rock West

Friendly staff that was refreshingly courteous. I especially want to comment on the helpfulness of the security guard on duty Saturday night. He is the epitome of southern hospitality. He deserves a raise! Further, the young lady who checked us into the hotel was highly efficient and friendly. My brother brother and I are pleased to have selected your establishment.

The people who work at the hotel were all very nice and helpful. After a long day of travel, it is so nice to be met by friendly people. Everyone that we encountered and spoke with who works at the hotel was that way. Nice and happy to help if we needed anything or had any questions. Most industries (not just hotels) have staffing issues these days that affects the quality of everything, but this hotel is doing something right because they have better staffing than anywhere I've stayed in the last few years. The rooms were very clean and the beds were extremely comfortable. The breakfast offerings were restocked all throughout breakfast, so that later sleepers in my family had the same breakfast options as the early risers did. I only travel a couple times a year to visit family, but this was the best hotel experience I've had over the last few years and this will be the first place I look for a room next time I am visiting family again. The hotel exceeded my expectations.

the little kitchen was great to have, the ice machine worked good, the location was good, the staff was fabulous. the room does what it needs to, it’s older so it’s expected to have wear & tear like it did.

The check-in staff and process were excellent. There were no issues at all, and the staff were very friendly. This was the first time I stayed here, and I will most definitely stay again.

The room was really nice and perfect for our group, we all enjoyed our stay. Apart from that the staff was super friendly, nice, and helpful.